Complaint Status
Data for the month ending: December 2025
|
Sr. no. |
Received from |
Pending at the end of last month |
Received |
Resolved* |
Total Pending# |
Pending complaints > 3 months |
Average Resolution time^ (in days |
|
1 |
Directly from Investors |
0 |
0 |
0 |
0 |
0 |
0 |
|
2 |
SEBI (SCORES) |
0 |
0 |
0 |
0 |
0 |
0 |
|
3 |
Other sources (if any) |
0 |
0 |
0 |
0 |
0 |
0 |
|
Grand total |
0 |
0 |
0 |
0 |
0 |
0 |
|
Number of complaints received during month against the IA due to impersonation by some other entity:
Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
|
Sr. no. |
Month |
Carried forward from previous month |
Received |
Resolved* |
Pending# |
|
1 |
August, 2025 |
0 |
0 |
0 |
0 |
|
2 |
September 2025 |
0 |
0 |
0 |
0 |
|
3 |
October 2025 |
0 |
0 |
0 |
0 |
|
4 |
November 2025 |
0 |
0 |
0 |
0 |
|
5 |
December 2025 |
0 |
0 |
0 |
0 |
|
Grand Total |
0 |
0 |
0 |
0 |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
|
Sr. no. |
Year |
Carried forward from previous year |
Received |
Resolved* |
Pending# |
|
1 |
2025-26 |
0 |
0 |
0 |
0 |
|
Grand Total |
0 |
0 |
0 |
0 |
* Inclusive of complaints of previous months resolved in the current year.
# Inclusive of complaints pending as on the last day of the year.
You can submit your grievance/complaints with us at: heritagecityservices@gmail.com